Client Testimonials
Automotive |
Commercial |
Other |
|---|---|---|
Here's what the Manufacturing Manager of a leading Agricultural Cutting and Wear Products company has to say about one of its first experiences with Elrae.
"I want to thank you for the good service your company provided us on the "harvester blade" orders last month. Because of your
rapid response and fine quality we were able to meet our objectives in this outsource program."
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Here is the type of feedback our VP of Quality received after visiting two of our customer's plants that manufacture automotive brake systems.
- Never have problems with Elrae parts. They are trouble free.
- Love Elrae's packaging. Elrae is one of the only suppliers properly meeting their spec and have plans to use Elrae's packaging as a model for their other suppliers.
- Like Elrae's PPAPs because they never have to come back to Elrae for additional information…it's always there. Enjoy dealing with the people at Elrae. They are helpful, friendly and meet their needs.
- Were impressed that we went to visit them for no special reason, but to learn more about how Elrae's products are used in their assemblies and to see if there were any issues that Elrae was unaware of that they could continuously improve upon.
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Here's what a business associate had to say about his recent visit to Elrae.
"Thank you for spending time to show me the capabilities at Elrae. It was a very informative visit. Everyone I met was cordial as well as professional. All the personnel seemed to be committed to the common goal of increasing business profitability, and continuous improvement."
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Here's what a manufacturer of automotive brake systems has to say about Elrae:
Sr. Buyer
"Please extend my gratitude for the folks at Elrae Industries for their support during this difficult transition on the [Stampings] from [The Old Supplier]… [Our Sr. Quality Engineer] also reported to me today how impressed he was with your stamping operations at Elrae following his audit this week, and I wanted to thank you for all your courtesy shown to [him] during his visit."
Sr. Buyer
"All I can say is: YOU GUYS ARE OUTSTANDING!!!...
Read the below comments- these are some of the best compliments I have heard about ANY of my suppliers this year.
Keep up the good work, and we appreciate your high sense of focus in service toward our account.
The compliments: - Quality Engineer
"It is not very often that I would take the time to notify anyone in writing how pleased I am with a supplier. I feel under
the circumstances that Elrae Industries deserves it." And they never once said no, forget it, we will need to re-quote, change
the print, etc. They have been a pleasure to work with. Personally, I would like to see a lot more business go their way.
Amazingly, they were able to PPAP without an SREA, print change or re-quote."
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Here's what a leading manufacturer of retail and industrial hand tools has to say about Elrae:
Commodity Manager
Although we do not have a chance to personally talk to one another you should know that Elrae is discussed almost on a
daily basis here at [our company]. Elrae is considered a "key" supplier to our organization-and is the reason for this letter.
One of the things we look at in regard to supplier like Elrae is their overall delivery performance. Basically, are they delivering
product into [a location] on a timely basis. We look at this on a regular basis and thought that you should know (1) how you are being measured and (2) how you are performing. But, before I go any further, just let me
say this: YOU ARE DOING A GREAT JOB!!
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Here's what a buyer from a German based multi-national company has to say about the performance of Elrae's Early Supplier and Continued Supplier Involvement (ESI & CSI) teams with regard to the start-up of a new project.
...This has been a very smooth start-up for [our company] considering the complexity of the change...
The smooth start-up can be attributed to quality vendors, like Elrae, who've provided great products and super support! Thanks!
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Recently one of our customers, a popular manufacturer of food preparation and slicing equipment received a call from one of their customers asking, "What did you do to your slicers?" He answered cautiously, "Why?" The customer replied, "The new slicer is working great."
Elrae then received a call from our buyer. He said that the noticeable increase in quality was a direct result of the reengineering Elrae performed to improve the functioning of a key component part above and beyond that of the company's past suppliers. Needless to say, here at Elrae we were thrilled to help our customer shine in the eyes of theirs.
